Contact us
Thank you for visiting metalpuzzly.com, your premier destination for premium 3D metal puzzle kits. Whether you have questions about our products, need help with an order, want to inquire about wholesale opportunities, or just want to share your finished masterpiece with us, we’re here to help.
Our goal is for all of our customers to be completely satisfied with every purchase. If you have any problems, comments, or suggestions, please do not hesitate to contact us.
For questions regarding order status, shipping tracking, or other after-sales support, please fill out the form below, or send an email to our customer service team at： support@metalpuzzly.com
We normally respond within 24~48 hours (Monday to Friday), or 48~96 hours during public holidays.
Important Note: We reply to every valid email we receive. If you do not get a response within 2 business days, please check your spam or junk inbox. Our customer service department is off-duty on Saturdays and Sundays.