Terms of Service

1. Eligibility

• You must be at least 18 years old to use our Site and Services. If you are under 18, you may only use the Site with the supervision and consent of a parent or legal guardian, who agrees to be bound by these Terms.
• Our products contain small parts and sharp metal components, and are intended for use by individuals aged 14 and older. Children under 14 must be supervised by an adult during assembly and handling of the products.

2. Description of Services

3. Account Registration

• You may browse our Site without registering an account. To place orders, you may need to create an account and provide accurate, complete, and current information (including your name, shipping address, email, and payment details).
• You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account.
• We reserve the right to suspend or terminate your account at any time, without prior notice, if we determine that you have violated these Terms, engaged in fraudulent activity, or otherwise abused our Services.

4. Orders, Pricing & Payments

• All product prices displayed on the Site are in USD and do not include international shipping fees, customs duties, import taxes, or other handling charges applicable to cross-border deliveries.
• We reserve the right to correct pricing errors or inaccuracies, and to cancel orders placed for products listed at incorrect prices, even if the order has been confirmed and paid for.
• Payment must be completed via the authorized payment methods listed on our Site. You represent and warrant that you are authorized to use the payment method provided, and that all payment information is true and accurate.
• Unpaid orders may be automatically canceled after a specified period, as indicated during the checkout process.

5. Shipping, Delivery & Customs

• We will process and ship orders in accordance with the timelines stated on the Site. Delivery times are estimates only and may vary due to factors beyond our control, including logistics delays, customs inspections, natural disasters, or public health emergencies.
• You are responsible for providing accurate and complete shipping information. We are not liable for failed deliveries caused by incorrect addresses, unreachable contact information, or your refusal to accept the package.
• For international orders, you are responsible for complying with all import laws and regulations of your country of residence. Any customs duties, import taxes, brokerage fees, or other charges incurred during transit are your sole responsibility and must be paid upon delivery as required by local authorities.

6. Intellectual Property Rights

• All content on the Site, including text, images, logos, product designs, artwork, and software, is the property of MetalPuzzly or our licensors and is protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, distribute, modify, display, or use any of our intellectual property for commercial purposes without our prior written consent.
• All 3D metal puzzle designs, mechanical art concepts, and product configurations are copyrighted works. You may not reverse-engineer, copy, or reproduce these designs for resale, distribution, or commercial use.

7. Prohibited Activities

• Use the Site or Services for any illegal, fraudulent, or unauthorized purpose.
• Copy, modify, distribute, or reproduce any part of the Site or our products without our written permission.
• Attempt to gain unauthorized access to our Site, servers, or user accounts, or disrupt the Site’s functionality through hacking, malware, or other malicious means.
• Submit false or misleading information, or interfere with other users’ ability to use the Site.
• Resell, redistribute, or export our products in violation of applicable laws or these Terms.

8. Disclaimers of Warranties

• Our products are sold “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We do not warrant that the Site will be uninterrupted, error-free, or secure, or that defects in the Site will be corrected.
• We are not responsible for any damage, injury, or loss resulting from improper assembly, misuse, or modification of our products, or from the use of third-party tools or materials not provided by us.

9. Limitation of Liability

• To the fullest extent permitted by law, MetalPuzzly, its officers, directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to your use of the Site or Services.
• Our total aggregate liability for any claim arising out of or related to these Terms or the Services shall not exceed the total purchase price paid by you for the specific order giving rise to the claim.

10. Third-Party Links

11. Modifications to Terms

12. Governing Law & Dispute Resolution